Frequently asked questions

ConsentGuru is an all-in-one consent management platform designed to help organisations collect, manage, enforce, analyse, and maintain evidence of user consent across websites, mobile applications, and digital platforms.

ConsentGuru is designed to support consent and privacy workflows relating to regulations including the Digital Personal Data Protection (DPDP) framework, GDPR, CCPA, LGPD, PIPEDA, and other applicable privacy requirements.

No. ConsentGuru provides technology and workflows that can assist organisations in meeting their privacy and consent obligations. Compliance ultimately depends on how the platform is configured and used, as well as the organisation's policies, processing activities, contracts, notices, and applicable legal requirements.

A Consent Management Platform helps organisations obtain, record, manage, communicate, and enforce users' choices regarding the processing of personal data, cookies, trackers, and other technologies.

DPDP compliance means handling digital personal data in line with India’s Digital Personal Data Protection Act, 2023. That includes a lawful ground, a clear notice where consent is used, a way to withdraw consent, and a way for people to exercise Data Principal rights. Consent Guru can help operate notices, purpose-level consent, withdrawal, consent records, and Data Principal requests. Using the product does not by itself make an organisation compliant.

Consent is a free, specific, informed, unconditional, and unambiguous indication that the Data Principal agrees to processing of their personal data for a specified purpose, given by a clear affirmative action. It is limited to the personal data necessary for that purpose. Some processing can instead rely on a legitimate use the Act lists.

The Data Principal is the individual to whom the personal data relates. For a child, or for a person with a disability who has a lawful guardian, the parent or lawful guardian acts in that role.

Consent evidence is the retained record of a choice and the notice that was shown: an identifier, the time, the purposes, and a snapshot of the policy version. A later withdrawal updates the current choice. It does not erase that history unless your retention rules, and any legal hold, say so.

ConsentGuru supports granular consent management for cookies, categories, purposes, vendors, and other processing activities. It also provides workflows for withdrawal, consent evidence, and purpose-level controls.

Yes. ConsentGuru provides consent banners, preference management, cookie/SDK/tracker scanning, script and SDK blocking, and cookie-related consent controls.

Yes. ConsentGuru provides a Customizable Consent Banner and Banner Studio to create consent experiences aligned with an organisation's branding and requirements.

Yes. ConsentGuru is designed to support user preference management and consent withdrawal. Withdrawal and preference changes can be recorded as part of the consent evidence and enforcement workflow.

Yes. ConsentGuru provides consent receipts and cryptographic proof, together with consent IDs, policy snapshots, and exportable evidence for relevant workflows.

A consent receipt is a record of a user's consent decision and the relevant circumstances surrounding that decision. It can provide evidence of what consent was given, for which purposes, and under which applicable policy or configuration.

Yes. ConsentGuru provides Script & SDK Blocking and consent enforcement capabilities designed to prevent applicable technologies from operating until the required consent or permission is available.

The Consent Firewall is a ConsentGuru capability designed to enforce consent decisions before applicable data processing or technology execution takes place.

Yes. Google Consent Mode is included among the supported capabilities listed by ConsentGuru.

Yes. ConsentGuru's listed capabilities include IAB TCF / GPP support and vendor-related controls.

Yes. ConsentGuru supports cross-domain and cross-device consent capabilities. The number of domains and other limits may depend on the subscription plan.

Yes. The platform provides SDKs, plugins, APIs, and a website installation workflow. The stated implementation process involves registering the domain, creating a policy, designing the banner, publishing the configuration, and installing the provided snippet.

The website describes the implementation as a five-step process and states that organisations can integrate the platform in minutes. Actual implementation time may vary depending on the website, technology stack, configuration, and required integrations.

Yes. ConsentGuru provides policy templates and workflows for creating and versioning privacy-related notices, including DPDP and GDPR templates, and associating them with relevant purposes.

Yes. The platform provides workflows for intake and management of access, deletion, and withdrawal requests, together with associated consent evidence and exports.

Yes. ConsentGuru lists Child Protection & Guardian Consent as a core capability and provides age-assurance, guardian consent, and restricted-processing workflows.

ConsentGuru provides child-protection workflows designed to support age assurance, guardian consent, and restricted processing so that applicable child accounts do not automatically inherit adult opt-ins.

Yes. ConsentGuru provides analytics and reporting capabilities covering consent rates, user preferences, consent trends, segmentation, quality scores, experiments, and other consent-related metrics.

Consent Quality Score is a ConsentGuru capability intended to provide an assessment of the quality and effectiveness of an organisation's consent environment. The actual interpretation of the score depends on the underlying configuration, data, and methodology used by the platform.

AI Consent Autopilot is a ConsentGuru capability designed to automate aspects of consent management and consent intelligence. Its availability may depend on the subscription plan and applicable product configuration.

Consent Digital Twin is a ConsentGuru capability designed to provide a digital representation of an organisation's consent environment and related relationships, helping teams analyse consent and processing dependencies.

AI-Agent Permissioning is a ConsentGuru capability intended to manage permissions and consent considerations associated with AI agents and automated systems.

Yes. Real-Time Consent-Based Data Redaction is listed as one of ConsentGuru's capabilities. It is designed to support redaction or restriction of applicable data when a user's consent or permission changes.

ConsentGuru is designed for organisations of different sizes and industries, including e-commerce, SaaS, media and publishing, healthcare, finance, education, travel and hospitality, telecom, public sector, marketplaces, gaming, and agencies.

The website currently lists three plans: Silver, Gold, and Platinum. The plans differ in the number of available features, domains, pageviews, support levels, and enterprise capabilities. Pricing and plan limits may change, so users should refer to the current pricing information before subscribing.

No. ConsentGuru is a technology platform and does not replace legal, regulatory, privacy, cybersecurity, or other professional advice. Organisations remain responsible for determining their legal obligations, configuring their consent mechanisms appropriately, maintaining required records, and ensuring that their processing activities comply with applicable law.